FAQs
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Q?
How Long Will It Take Me To Receive My Items?
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A.
We have a 0-1 day handling time from receipt of payment, so all goods are dispatched either same or next business day.
General postage times apply, and are as follows:
Sydney Metro: 1 Business Day
Sydney-Outer, Newcastle, Wollongong: 2 Business Days
Canberra, Melbourne, Brisbane: 2-3 Business Days
Geelong, Sunshine Coast, Adelaide: 2-4 Business Days
Perth, Hobart, North QLD, Other: 4-7 Business Days -
Q?
How Is Shipping Charged?
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A.
Shipping is charged per product on our website. In Sydney, we also offer a flat rate $16.50 for any order.
Pick up is available from our warehouse at Unit 30/20 Tucks Rd, Seven Hills NSW 2147.
If you have any questions regarding our shipping, please contact us at sales@toppackaging.com.au or on 0435 957 053.
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Q?
What Do I Do If My Products Are Damaged In Transit?
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A.
Damages are incredibly rare, but if for any reason you do receive a product in an unsatisfactory condition, please contact us and we will be happy to assist with replacing the product. Our number is 0435 957 053 and email is sales@toppackaging.com.au
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Q?
Can I Buy Different Quantities To What The Website Offers?
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A.
Yes, you are more than welcome to purchase larger quantities of our products. For any bulk orders please contact us on 0435 957 053 or sales@toppackaging.com.au